Title: Options are not retained after upgrade
Product: CompressionInsight
Version(s):1.2
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Issue:
After upgrading CompressionInsight, the options that were set previously were not retained and need to be re-configured.
The client settings file is corrupted
- Navigate to PDT/CompressionInsight/Client folder
- Open the CompressionInsight.Settings.xml file in notepad.
- Check the last line of file to ensure settings file is closed properly
- If there is an extra settings> at the end, this is an indication that the file has been corrupted.
Resolution:
To resolve this issue:
- Close CompressionInsight
- Navigate to PDT/CompressionInsight/Client folder
- Open the CompressionInsight.Settings.xml file in notepad.
- Navigate to the last line of file to ensure settings file is closed properly and remove the extra settings> at the end, and save the file
- Restart CompressionInsight
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