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KB Article #PDT316 – Error 1073 during installation

July 27, 2012 by digital Leave a Comment

Title: Error code 1073, failed to install analytics server

Product:

CompressionInsight

Version(s):1.1 and higher

———————————————————————————————————————————-
Issue:

During installation, user encounters the following warning:

“Warning: failed to install analytics server with error code = 1073. Click ok to continue…”

This can occur when the installer has not recieved conformation that the PDT.Analysis service was not properly initialized.

Resolution:

Complete the install and then perform a clean uninstall of CompressionInsight.  Once completing the clean uninstall, reinstall CompressionInsight.  If the problem persists, please check the engine logs for further information (default location is c:\PDT\CompressionInsight\Engine\Logging).

If unable to determine root cause, contact support for further assistance.

Filed Under: CompressionInsight, KB Article Tagged With: 1073, CompressionInsight, engine, Install, installation, installing, PDT.Engine, upgrading, warning

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