KB Article #PDT334 – Manual tags do not appear in summary window

Title: Manual Tags do not appear in summary window

Product:

CompressionInsight

Version(s): 1.1 and higher

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Issue: Tags in manual mode do not appear in summary window when manual filter is checked off

Resolution:

Tags that are in manual mode will only appear as manual tags in the summary window when “Enable Override” is checked off for the manual tag.

There are two ways to resolve this issue.

Solution 1:

Open each manual tag and click on “Enable Override” which is located at the bottom of each tag in the detail window.

Solution 2:

1. From the tool bar, select Edit > Configure Tags
2. Select all manual tags in the tag list
3. Under tag operations check the “Enable Override” check box under the Manual button
4. Click on Manual button

 

If the above solutions fail to resolve the issue, please contact Support.