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KB Article #PDT336 – Graphs show a recommendation of 0

September 4, 2012 by digital Leave a Comment

Title: When viewing the graph of a tag, recommendation shows (0)

Product:

CompressionInsight

Version(s):1.2
———————————————————————————————————————————-

Issue: When snapshot values exceed 1 million the graph no longer displays our recommendation correctly as the timeline gets shortened.

Resolution:

To resolve this issue we need to clear the interim analytic results.

  1. In the menu list select “Analytics”
  2. Select “Clear Interim Analytic Results” or press Ctrl +S

This will allow us to analyze the latest million results to give the most accurate recommendation.

Filed Under: CompressionInsight, KB Article Tagged With: 1.2, CompressionInsight, recommendation, snapshots

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